First Contact Administrator

15 hours per week

£8,262 per annum (£20,380 FTE)


Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

We are seeking a First Contact Administrator to provide support to the staff team. The postholder will deal directly with the public in a responsible, sensitive and confidential manner by telephone, email or text or face-to-face at the organisation’s offices in Redcar and Middlesbrough.

To succeed in this role, applicants will have experience of working with the public, an extensive knowledge of Microsoft Office packages and strong verbal and written communication skills.

This role is based between our offices in Middlesbrough and Redcar and the postholder will be required to travel between the sites as necessary.

To apply for this position, please return a completed application form and equal opportunities monitoring form to:

Closing date:                         22nd November 2021 (12 noon)

Interview date:                     29th November 2021

 Carers Together is committed to being an equal opportunities employer and is a member of Employers for Carers.

 Registered charity number: 1128910   Company number: 6746629

EDI statement First Contact Administrator – Application Form – October 2021 First Contact Administrator – Job Specification – October 2021