Useful Links

Redcar and Cleveland's Peoples Information Network

Helping you pin point the services you need whatever the age.

 

Redcar and Cleveland Local Offer

Providing information, advice and guidance about the range of services available to children and young people with SEND and their families.

 

Redcar and Cleveland Borough Council

Adult and Children’s Services
We open at 8.30 a.m. every weekday
We close at 5 p.m. Monday to Thursday and 4.30 p.m. on a Friday


Telephone: (01642) 771500
Emergency duty team (for urgent calls out of office hours) 08702 402994
Minicom: 01642 602346

 


 

Middlesbrough Borough Council

Adult and Children’s Services
Monday and Tuesday 8.30am to 4.30pm 
Wednesday 12.30pm to 4.30pm
Thursday 8.30am to 4.30pm
Friday 8.30am to 4pm

 

Telephone: 01642 726004
Open Monday -Thursday 8.30am to 5pm and Friday 8.30am - 4.30pm.
Emergency Duty Team (for urgent calls out of office hours) on 08702 402994

 


 

Other Carers Organisations

Carers UK: 020 7378 4999 

Carersline: 080 808 7777 

Carers Trust: 0844 800 4361 

Carewell Advice Board: 0808 808 7777

NHS Choices - Carers Direct: 0300 123 1053

 

 

Benefits

Personal Independence Payment first claims: 0800 88 2200

Queries and upgrades: 08457 123456

 

 

Carers Allowance: 0845 608 4321

 

 

Tax Credit Helpline: 0845 300 3900

 

 

Pension Service

Applications: 0800 99 1234

Ongoing Claims: 0845 6060 265

 

 

Social Fund

Winter fuel payments: 08459 15 15 15

 

 

Hospital and Medical

NHS Direct: NHS 111
James Cook University Hospital: 01642 850 850

 

 

NHS Complaints Advocacy

Free and independent service that can help you make a complaint about the National Health Service (NHS)

Telephone: 0300 330 5454 or Textphone: 0786 002 2939

 


 

PALs – Patient Advice and Liaison Service

provides advice and support to all users of the NHS.  

Freephone: 0800 0282451, or on 01642 854807 / 01642 282657

 


 

Other Useful Organisations

Action for Blind People: 01642 233439

Action on Hearing Loss: 0808 808 0123

Age UK: 0800 169 6565

Alzheimer's Disease Society: 020 7423 3500

Arthritis Care: 020 7380 6500

Autism Helpline: 0808 800 4104

Citizens Advice Bureau Redcar and Cleveland: 01287 203324

Coast and Country Housing: 01642 771300

Contact a Family: 0808 808 3555

Dementia Web: 0845 120 4048

Dendron: 020 3206 4960

Diabetes UK: 0345 123 2399

Disability Rights UK: 020 7250 3222

Disabled Living Foundation: 0300 999 0004

Down's Syndrome Association: 0333 1212 300

Dying Matters - Find Me Help: 08000 21 44 66

Epilepsy Action: 0808 800 5050

Family Information Service: 0800 073 8800

Foodbank: 07927 365559

Greggs Foundation: 0191 212 7626

Headway: 0808 800 2244

Health talk Online

Health Watch: 01642 688312

Independent Age: 0800 319 6789

McMillan Cancer Support: 0808 808 0000

ME Association: 0844 576 5326

Mental Health Matters: 01642 283316

MIND (Redcar and Cleveland): 01642 296 052

Moneywise Credit Union

Motor Neurone Disease Association: 08457 626 262

Multiple Sclerosis Society: 020 8438 0700

National Autistic Society: 0808 800 4104

National Osteoporosis Society: 0845 450 0230

National Society for Epilepsy: 01494 601 400

Parkinson's UK: 0808 800 0303

Redcar Real Opportunities Centre: 01642 756 801 Text: 07918 698 700

Rethink: 0300 5000 927

Royal British Legion: 0808 802 8080

Samaritans: 08457 90 90 90

Shopmobility: 01642 498 894 Text: 07918 698 700

Stroke Association: 0303 3033 100

The Junction Foundation: 01642 75600

Carers Together | Registered Charity Number 1128910 | Company Number 6746629 | All calls are recorded for training and quality purposes | Login